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Address: 25 Essex Street, NYC (Map)

PS3 & XBOX 360 FAQ

PS3 & XBOX 360 - Blinking Red/Yellow Light Repair FAQ

 
What causes the Blinking red or yellow lights on the PS3 and XBOX 360?
The cause of the blinking lights is usually due to the overheating of the system where the GPU or graphics processor has gotten so hot that some of the solder underneath the chip has lost a connection or two. As a result, this throws an error to the system. At times it might work, which is the symptom of a upcoming blinking light of death. Please understand that some systems are just not repairable and there is nothing we can do about it. Even if you send your system to the manufacturer they will attempt the same type of repair, whereby costing your more money on freight and time.
 
How is your ylod or rrod repaired?
We have very long article about how we repair PS3 and XBox 360 overheating issues. Please read the following: PS3 YLOD & XBox 360 RROD Repair Methods
  
Will I still have to pay you in full if you don't fix my system?
No, you will only pay the $20 diagnostic fee for the work and time spent on it. And if you have a disc stuck in your system, we will extract it for you so you won't have to leave empty handed with a non-repairable system.
 
Can you retrieve my data on the hard drive even if you cant fix the blinking lights?
No, if you have a important files in your hard drive you will not be able to access them until the PS3 YLOD is repaired as all hard drives from PS3's are married to their motherboard and encrypted on a special Sony format. You won't be able to just pop it into another PS3. If your system is not repairable, there is no known way as of today to retrieve your data. Your best option is to keep the hard drive in a safe place and maybe one day someone will figure out a way to decrypt the sony format. This a known issue with PS3's that many customers complain about.
 
The Mandatory PS3 Fan Upgrade is too loud can you put it back to its original setting? (* Important *)
From our experience without the fan upgrade there is a much higher chance that the YLOD heat issue can reoccur. Also on certain PS3 systems the fan fuse is blown on the low setting of the fan which causes the fan not to spin at all during startup. This is one major cause of the YLOD and which is why we highly suggest the upgrade. If the noise is too high and you require the fan to be downgraded, we can not be held responsible if your system overheats again.
 
How are we different from our competitors?
Our repair process is the the same as many other professional repair shops around the nation with some of our own added proprietary methods in keeping your system functioning. We focus on giving the customer a well informed and friendly repair process. We know it can be heart-breaking to have an expensive system die, especially if you have your family photos on it. We will try our best to remedy the situation.